Learning Objectives
The purpose of this course is to improve the knowledge and skills of root cause analysis facilitators to increase their problem-solving effectiveness and facilitation management skills. This course is suitable for experienced facilitators who are conducting a lot of investigations and would like to fine-tune their skills to become an expert in the methodology.
Key Learnings
This course is for people who have previously completed the 2-day Facilitators course. The course goes beyond basic methodology and teaches students effective skills that help them to become expert facilitators. Students will learn practical skills that will help them to better understand the management and process of effective facilitation.
Course Information
-
Duration and Delivery
-
- 1-day face-to-face classroom, or
- 7.5-hours remote web conferencing
-
Who should attend?
-
Anyone who has previously attended the RCA Facilitators course and has practiced the methodology but requires further guidance on advanced techniques.
-
Languages
-
- English
- Spanish
- Portuguese
-
Learning Path
-
Prerequisites: RCA Facilitators Course